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Data management

 

A vital aspect for the service sector is the collection and management of data. Process- and Tracking data, serial numbers of equipment and quality data regarding your products are available online for you. Front-Ends, specific interfaces for the customer as well as our spare parts portal complete this offer. We handle the administration of your data.

We offer you different opprtunities:

 

  • Online RMA Tracking
  • WEB-Interface for call center and customer
  • Spare parts portal / WEB-shop
  •  BMK Interactive (Frontend for service manager)
  •  XML & Mailing Interfaces
  •  Database based on serial numbers
  •  Quality data reporting
  •  Spare part reporting
  •  Programming of the interfaces
  •  Variable mistake code system